Our Commitment to Privacy
At alt2usd, we take your privacy seriously. This policy describes how we collect, use, and protect your information when you use our cryptocurrency exchange service.
1. Information We Collect
Personal Information: Since we do not require registration, we do not collect names, emails, or addresses. The only personal data we may receive is the wallet address you provide for receiving funds, which is necessary to process your exchange.
Transaction Data: We record the details of each exchange: amount, currencies, and timestamps. This data is stored to provide you with order tracking and for internal analytics.
Technical Data: We automatically collect your IP address, browser type, and device information for security and performance monitoring.
2. How We Use Your Information
- To process your exchange orders and display their status.
- To prevent fraud and ensure the security of our platform.
- To improve our website and user experience.
- To comply with legal obligations (e.g., anti-money laundering laws if applicable).
3. Cookies and Tracking
We use essential cookies to maintain your session during the exchange process. These cookies do not track you across other websites. You can disable cookies in your browser, but some functionality may be impaired.
4. Third-Party Services
We use OxaPay API to process cryptocurrency payments. Your transaction data is shared with OxaPay to generate deposit addresses and complete swaps. OxaPay's privacy policy applies to their handling of your data. We also use Google Fonts for typography; Google may collect usage data as described in their privacy policy.
5. Data Security
We implement industry-standard security measures, including encryption and secure servers, to protect your information. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to access, correct, or delete your personal data. Since we do not store identifiable information beyond transaction records, you can request removal of your order data by contacting us. Note that we may need to retain certain records for legal or security reasons.
7. Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be posted on this page with the effective date.
8. Contact Us
If you have any questions about this privacy policy, please contact us at: support@alt2usd.com